IBM, Coca-Cola, McDonald’s, Starbucks. These are all names of some of the best companies in the world, and what makes them successful are their processes.
Blue Coyote Painting has a process for everything. We believe that practicing and perfecting routine is what makes a great business. And our customers appreciate that. When you call Blue Coyote Painting, you know what you’re going to get. You’re going to be greeted in the same manner by a friendly voice every time. That friendly voice will then ask you all the important questions about your project, and schedule a meeting time that is convenient for you.
We care so much about the customer that we have an estimator who can meet with you whenever you want. Receiving a personal estimate the same day as the call is not uncommon at Blue Coyote Painting.
After the estimate has been scheduled, a professional painting estimator will greet you with a smile and give you a thorough estimate of your project. The estimator will, on the spot, draw you up a fair and professional estimate, and leave it with you in a Blue Coyote Painting Folder.
After deciding to become a customer of ours, our color consultant will call you to arrange a time where she can come out to meet you. After a time has been confirmed, the Color Consultant will then meet you at your home on the confirmed appointment date. Next, the consultant will spend up to 1 hour and a half with you in selecting your colors.
Once the colors have been selected, she will then confirm the start date with you and collect 1/2 of the total estimate price as an initial deposit. On your scheduled start date, a professionally dressed crew leader will greet you with a smile, and introduce you to the rest of the crew. He will go over every detail of the job with you, and make sure that you are 100% happy and comfortable through the entire painting experience.
After the job is complete, the Crew Leader, will then take you on a final walkthrough of the home and make sure you are 100% satisfied. Once you have signed the quality assurance form, the Crew Leader will thank you for a great experience and will hand you our warranty certificate. As you can see, every aspect of the experience is premeditated and designed with your satisfaction in mind. Once you do business with Blue Coyote Painting, we will be the first you call with a referral or another project!
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